Swansea MAD uses closed circuit television (CCTV) images in order to provide a safe and secure environment. 

Our Data Protection Officer (DPO) has overall responsibility for data protection compliance at Swansea MAD.

If you have any questions about this Privacy Statement or how we handle your personal information please contact the DPO – Geraint Turner, geraint@madswansea.com 

Before installing the CCTV we carried out a privacy impact assessment to ensure we were balancing our need for CCTV with the impact on your privacy.

We have installed CCTV to:

  • Provide a safe and secure environment
  • Promote the health and safety of staff and visitors to Swansea MAD
  • Monitor the security of our premises

Swansea MAD does not use audio recording. 

The images captured by the CCTV system will be retained for 30 days.

Any information captured by CCTV will be viewed only by authorised personnel. 

All CCTV is maintained and overseen by our DPO. They are responsible for carrying out compliance audits and reviewing the need for CCTV.

Where we capture your personal data using CCTV, we will let you know by using signage.

You have the right to request to view any personal data recorded by our CCTV. Swansea MAD will respond to requests within 30 calendar days of receiving the request. Images of other individuals will be obscured before the data is released. 

You have the following rights in relation to your personal information:

  • the right to be informed about how your personal information is being used;
  • the right to access the personal information we hold about you;
  • the right to request the correction of inaccurate personal information we hold about you;
  • the right to request the erasure of your personal information in certain limited circumstances;
  • the right to restrict processing of your personal information where certain requirements are met;
  • the right to object to the processing of your personal information;
  • the right to request that we transfer elements of your data either to you or another service provider;
  • the right to object to certain automated decision making processes using your personal information.

Please note that some of these rights to object may not always apply as they have specific requirements and exemptions which apply to them and they may not apply to personal information recorded and stored in our CCTV system.

More information about your legal rights can be found on the Information Commissioner’s website at https://ico.org.uk/for-the-public/ 

To exercise all relevant rights, queries or complaints, please in the first instance contact our Data Protection Officer by emailing geraint@madswansea.com or via post c/o Swansea MAD, 216 High Street, Swansea, SA1 1PE. 

You can contact the Information Commissioner’s Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/

We may update this privacy notice from time to time. You are encouraged to regularly check for any updates.