Safeguarding Policy Statement

The purpose and scope of this policy statement

The purpose of this policy statement is:

  • to protect children, young people and people from harm.
  • to provide all people with the overarching principles that guide our approach to safeguarding.

This policy statement applies to anyone working on behalf of/with Swansea MAD, including children, young people and adults at risk, employees, volunteers, Trustees, freelancers, partners, community members and contractors (and any other stakeholders).

Legal framework

This policy statement has been drawn up on the basis of legislation, policy and guidance that seeks to safeguard people in Wales. A summary of the key legislation and guidance is available from:

Supporting documents

This policy statement is aligned with Swansea MAD’s organisational policies, procedures, guidance and other related documents (available on request), including:

  • Safeguarding Policy and Procedures
  • Digital Safeguarding Policy and Procedures
  • Role descriptions for the Designated Safeguarding Lead, Deputy Safeguarding Lead and Safeguarding Lead for the Board of Trustees
  • Dealing with disclosures and concerns
  • Managing allegations against Trustees, staff and volunteers
  • Recording concerns and information sharing
  • Safeguarding records retention and storage
  • Codes of conduct
  • Social Media, images and Data Protection
  • Inclusive Recruitment Policy and Procedures (including safer recruitment)
  • Online safety
  • Anti-bullying
  • Managing complaints
  • Whistleblowing
  • Health and safety
  • Induction, training, progress reviews and appraisals, communication and support

We believe that:

  • people should never experience abuse of any kind.
  • we have a responsibility to promote the welfare of all people, to keep them safe and to practice in a way that protects them.

We recognise that:

  • the welfare of people is paramount in all the work we do and in all the decisions we take.
  • working in partnership with all stakeholders is essential in promoting people’s welfare.
  • all people have an equal right to protection from all types of harm or abuse.
  • extra safeguards may be needed to keep people safe.

We seek to keep people safe by:

  • valuing, listening to and respecting them.
  • appointing a Designated Safeguarding Lead, a Deputy Safeguarding Lead and a Safeguarding Lead for the Board of Trustees.
  • adopting safeguarding best practice through our policies, procedures and codes of conduct.
  • developing and implementing an effective Digital Safeguarding Policy and related procedures.
  • providing effective management for Trustees, staff and volunteers through progress reviews and appraisals, support, training, communication, reflective practice and quality assurance measures so that all they know about and follow our policies, procedures and codes of conduct confidently and competently.
  • recording and storing and using information professionally and securely, in line with data protection legislation and guidance. Swansea MAD is registered with the Information Commissioner’s Office (ICO). The ICO is the UK’s independent body set up to uphold information rights. Our ICO registration reference is: ZB383136.
  • sharing information about safeguarding and good practice with people via multiple channels, including at strategic boards (Social Care Wales Safeguarding Standards Review Group and Youth Work Sector Safeguarding Group) and applying our Communications Strategy.
  • making sure that people know where to go for help if they have a concern.
  • using our safeguarding procedures to share concerns and relevant information appropriately.
  • using our procedures to manage any allegations appropriately.
  • creating and maintaining an anti-bullying environment and ensuring that we have a policy and procedure to help us deal effectively with any bullying that does arise.
  • ensuring that we have effective complaints and whistleblowing measures in place.
  • ensuring that we provide a safe physical environment, by applying health and safety measures in accordance with the law and regulatory guidance.
  • building a safeguarding culture where people treat each other with respect and are comfortable about sharing concerns.

Contact details

Designated Safeguarding Lead

Name: Geraint Turner


Phone: 07956391865


Deputy Designated Safeguarding Lead

Name: Charlotte Davies


Phone: 07961499012


Safeguarding Lead for the Board of Trustees

Name: Candice Lloyd



NSPCC Helpline 

Monday – Friday (10am – 3pm)

0808 800 5000


Swansea Children Single Point of Contact

Monday – Thursday (8.30am – 5pm)

Friday (8.30am – 4.30pm)

01792 635180


Swansea Adults Safeguarding Team 

Monday – Thursday (8:30am – 5pm)

Friday (8:30am – 4:30pm)

01792 636854


Swansea Social Service Emergency Duty Team (out of hours)

01792 775501


We review our Safeguarding Policies, procedures and good practice annually. Training takes place on induction and every 6 months.

This policy statement was last reviewed on: March 2024

Charlotte Davies, CEO